Shipping policy
Shipping Within India
- Free shipping on all prepaid orders across India
- Cash on Delivery (COD) orders will incur an additional charge of ₹100 at checkout
Delivery Time
- Standard delivery: 3–5 working days
- Rural or remote areas may require additional delivery time
- Customised orders: 7–10 working days
For customisation requests, contact us at:
customercare@elvarajewels.com
WhatsApp: +91 8448827960
International Shipping
- A flat shipping fee of ₹2500 will be charged at checkout
- Custom duties & taxes (if applicable) must be paid by the customer as per their country’s regulations
We are not responsible for customs charges as they vary by country. Please contact your local customs office for details.
Delivery Time
- Estimated delivery: 10–15 working days
- In some cases, delivery may take longer if the product needs to be specially crafted or sourced
Important Information
- Orders are usually dispatched within 3–10 working days from order confirmation
- Delivery timelines are estimates only and may vary due to unforeseen circumstances
Elvara Jewels is not liable for delays caused by:
- Natural calamities
- Strikes or logistics disruptions
- Government restrictions or unforeseen events
Delivery & Safety
- We ship through trusted courier partners to ensure safe delivery
- All shipments are fully insured and require:
- Signature confirmation
- Valid ID proof at delivery
If your package appears tampered or damaged, please:
- Refuse delivery immediately
- Contact us via WhatsApp or email with your order number
We will investigate and arrange a replacement at the earliest.