Privacy Policy

At Elvara Jewels, we value your trust and are deeply committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website.

By accessing or using our website, you agree to the terms outlined in this policy.

1. Information We Collect

Personal Information

We may collect personal details that you voluntarily provide, including:

  • Full name
  • Email address
  • Phone number
  • Shipping & billing address

This information is collected when you:

  • Place an order
  • Create an account
  • Subscribe to emails
  • Contact us for support

Important: We do not store your card/payment details. All payments are processed securely through trusted payment gateways.

Non-Personal Information

When you browse our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited

This helps us improve your shopping experience.

Cookies

We use cookies to:

  • Enhance website performance
  • Remember your preferences
  • Provide personalised content

You can disable cookies in your browser settings, but some features may not work properly.

2. How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Improve website performance and user experience
  • Communicate updates, offers, and services
  • Provide customer support
  • Prevent fraud and ensure security
  • Comply with legal obligations

3. Sharing of Information

We do not sell your personal data.

However, we may share your information with:

  • Payment gateways (for secure transactions)
  • Delivery partners (for order fulfillment)
  • Service providers (website, email, analytics)

These partners are strictly obligated to use your data only for the intended service.

We may also disclose information if required by law or to protect our rights.

4. Third-Party Links

Our website may contain links to third-party websites.
Once you leave our site, we are not responsible for their privacy practices or content.

5. Data Security

We implement strong security measures such as:

  • SSL encryption
  • Secure payment gateways
  • Restricted data access

While we strive to protect your data, no method of transmission over the internet is 100% secure.

6. Your Rights & Choices

You have the right to:

  • Access your personal data
  • Request corrections or updates
  • Request deletion of your data
  • Unsubscribe from marketing emails

To make any request, contact us at:
customercare@elvarajewels.com

7. Data Retention

We may retain your information for:

  • Order processing
  • Legal or compliance requirements
  • Resolving disputes

8. Updates to This Policy

Elvara Jewels reserves the right to update this Privacy Policy at any time.
Changes will be posted on this page, and continued use of the website means you accept those changes.

9. Contact Us

If you have any questions regarding this Privacy Policy, you can contact us at:

customercare@elvarajewels.com