Cancellation Policy

At Elvara Jewels, we strive to process orders quickly to ensure timely delivery. Please review our cancellation policy below:


Cancellation Before Shipment

  • Orders can be cancelled only if they have not been shipped yet
  • To request a cancellation, please contact our support team:

customercare@elvarajewels.com
WhatsApp/Call: +91 8448827960

Timings: Monday – Saturday, 10:00 AM – 7:00 PM

Once your cancellation request is approved:

  • The order will be cancelled
  • Refund will be processed within 7–10 business days

Cancellation After Shipment

  • Once the order has been shipped, it cannot be cancelled

However, for any concerns or assistance, you can still reach out to our support team and we’ll guide you with the next steps.